Operational Performance
Strengthen daily execution, accountability, staffing, productivity, utilization, and operating rhythms.
- Operational assessments
- KPI design & scorecards
- Labor & productivity optimization
- LOS, census & throughput strategy
Behavioral Health Strategy • Operations • Growth
Build stronger systems.
Build stronger systems.
Grow with purpose.
NorthBloom Health Consulting partners with behavioral health organizations to turn operational complexity into measurable, sustainable performance.
StrategyBuilt for execution
OperationsDesigned to scale
LeadershipAligned for impact
NorthBloom
Consulting
Where we create value
- 01Operational performance
- 02Growth & market strategy
- 03Admissions optimization
- 04Payer & revenue strategy
- 05Leadership infrastructure
- 06Turnaround & integration
Behavioral Health
Substance Use Treatment
Mental Health
Outpatient Growth
Executive Advisory
About NorthBloom
Rachel Everett, MBA
Founder & Executive Advisor
Results-driven healthcare executive with 22+ years of progressive leadership across multi-site behavioral health systems, bringing direct experience in P&L ownership, regulatory compliance, turnaround management, and enterprise growth strategy.
Proven record leading organizations through accreditation surveys including TJC, CARF, and CMS, achieving sustained profitability, and developing high-performing clinical and administrative teams.
Skilled in capital project oversight, managed care contracting, workforce strategy, and cross-functional operations management at scale. Committed to mission-driven patient care, organizational excellence, and measurable outcomes.
Core Competencies
Behavioral Health Operations
P&L Management & Financial Turnaround
Multi-Site & Division-Level Leadership
Regulatory Compliance: TJC, CMS, CARF
Strategic Planning & Growth Execution
Workforce Development & Talent Strategy
Quality Improvement & Patient Safety
Change Management
Capital Projects & Facility Expansion
Physician & Clinical Team Relations
Contract Negotiation & Managed Care
Board & Stakeholder Communication
Consulting Services
Built for the realities of behavioral healthcare.
Engagements can be focused on a single issue or structured as broader executive advisory support.
Growth Strategy
Build a disciplined growth plan grounded in market opportunity, capacity, conversion, and sustainable economics.
- Market & competitor analysis
- Service-line strategy
- Expansion planning
- Growth operating plans
Admissions & Conversion
Improve the front door by aligning call center performance, admissions workflows, clinical screening, and conversion.
- Admissions funnel review
- Call center KPI optimization
- Conversion strategy
- Patient access workflows
Payer & Revenue Strategy
Support smarter payer positioning and stronger alignment between utilization, contracting, collections, and operations.
- Payer mix strategy
- Network positioning
- Revenue-cycle collaboration
- Financial counseling workflows
Leadership & Organization
Create clearer roles, stronger accountability, and leadership systems that support performance without creating bureaucracy.
- Organization design
- Leadership development
- Executive coaching
- Management cadence
Turnaround & Integration
Bring structure to periods of rapid change, acquisition, reorganization, leadership transition, or underperformance.
- 100-day operating plans
- Post-acquisition integration
- Performance stabilization
- Change leadership
Our Approach
Practical strategy. Clear accountability. Better execution.
01
Diagnose
Understand the business, data, market, team, operating model, and constraints before prescribing solutions.
02
Prioritize
Separate urgent noise from the few issues that will have the greatest impact on performance.
03
Build
Create practical tools, workflows, operating plans, scorecards, and leadership rhythms.
04
Execute
Support implementation, ownership, follow-through, and measurable progress—not just recommendations.
Performance Focus
We help organizations improve the numbers that matter.
ADC
Average daily census and capacity utilization
LOS
Length of stay and clinical throughput
CVR
Inquiry-to-admission conversion performance
LABOR
Staffing efficiency, productivity, and overtime
REV
Revenue, payer mix, and collections alignment
EBITDA
Margin improvement and sustainable operating performance
Who We Work With
For leaders navigating complexity, growth, or change.
✓ Behavioral health organizations seeking stronger operating discipline
✓ Founders building or scaling treatment programs
✓ Private equity-backed platforms and portfolio companies
✓ Executive teams preparing for growth or integration
✓ Organizations experiencing declining census, conversion, or margin
✓ Leaders who need experienced interim or advisory support
Start a Conversation
What could your organization do better in the next 90 days?
Tell us where you're stuck, where you're growing, or what needs to change. We'll help you identify the highest-value next move.